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Frequently Asked Questions

Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.

Popular Questions

1. I sent an email to one of Kim's email addresses but got no response. What gives? (323 views, created 2007-11-08 16:12:09)

2. I paid for my MRP membership but it didn't take me to the members site! What do I do? (320 views, created 2007-11-08 16:08:32)

3. I opened a support ticket for Download Site Creator and it was closed. Why? (316 views, created 2007-11-08 20:48:55)

4. What's the time frame for getting a reply to my support ticket? (273 views, created 2007-11-08 20:44:50)

5. I opened multiple support tickets and they were all closed out. Why? (265 views, created 2007-11-08 20:40:32)

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Your Question

Created on 2007-11-08 20:40:32 with 265 views.

Q: I opened multiple support tickets and they were all closed out. Why?

A: We request that you only open one (1) ticket for an issue.

If you don't get an immediate reply and spam our helpdesk with numerous tickets, this will cause a delay in processing your and others' tickets.

We reserve the right to cancel all 'spam' tickets at our discretion and without notification.